Terms & Conditions

These Terms & Conditions (“Terms”) govern your purchase of products and use of services from BitaxeHardware.com (“we”, “us”). By placing an order or using our site, you agree to these Terms. If you do not agree, do not purchase or use our services.

• Prices are shown in USD unless indicated. Promotional pricing and inventory are subject to change.
• We may limit quantities, refuse, or cancel orders (e.g., suspected fraud, pricing error, export restriction).
• Product visuals may vary by batch and do not affect function.
• Compatibility/fitment info is guidance only — confirm your model and measurements before ordering.

• Crypto payments: a unique address and a 30-minute price lock may be provided at checkout. Buyer pays network fees.
• Send the exact amount to the provided address. Under/overpayments or late payments may delay processing.
• Other methods (e.g., cards or stablecoins) may be available as shown at checkout.

• Shipping options and ETAs are shown at checkout.
• Risk of loss passes on delivery to the address provided. Ensure your address is accurate.
• Customs, duties, or import taxes (if applicable) are the buyer’s responsibility unless stated otherwise.
• Delivery protection: see Support for lost/damaged procedures and required photos.

Our return windows, eligibility, and process are outlined on the Refunds page. Start a request via Support. Keep original packaging until your case is closed.

• Coverage is described on product pages and/or in your order details.
• For DOA/faulty cases, provide photos, a description, and steps tried. We may offer replacement, repair, or refund per policy.
• Misuse, unauthorized modification, or physical damage may void coverage.

• We do not guarantee outcomes from part upgrades (temps/noise) as results depend on your full build and environment.
• To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages.
• Our total liability for any claim will not exceed the amount you paid for the affected order.

• Do not use products or services for unlawful purposes or in violation of export controls/sanctions.
• Operate devices per specs; ensure adequate cooling and power. Avoid unsafe environments.

See our Privacy Policy to learn how we collect, use, and protect your data.

• These Terms are governed by the laws of our place of operation, without regard to conflicts of laws rules.
• Disputes will first be addressed in good faith via Support.

We may update these Terms at any time by posting a revised version on this page. Changes apply to orders placed after the “Last updated” date above unless required otherwise by law.

Need help with an order, missing/damaged items, or returns? Visit Support.